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Primary Health Care - LEAN

Lean is a patient-first approach that puts the needs and values of patients and families at the forefront and uses proven methods to continuously improve the health system. It is unique in that it engages and empowers employees to generate and implement innovative solutions, and to fundamentally improve the patient experience on an ongoing basis.

Early results are promising and show these efforts to be improving patient experience and outcomes, enhancing staff morale and engagement, increasing system productivity, and freeing-up provider time for patient care and improved service delivery.

• What is Primary Health Care?
• PHC Map
• PHC Teams

• Clinical Practice Redesign
• Healthline
• Electronic Health Record
• Chronic Disease Management
• Falls Prevention
• Patient Decision Aids/
    Shared Decision Making

• Smoking Cessation
• Healthy Lifestyles

For more information on Lean, please
click here.